228-586-8363
service@scoperhub.com
Mon - Fri : 8 AM - 6 PM EST
Sales Inquiries

Explore how ScoperHub can transform your claims operations

228-586-8363

service@scoperhub.com
Technical Support

Get help with your existing ScoperHub account

228-586-8363

service@scoperhub.com
Appraisal Submissions

Submit claims and documentation directly

228-586-8363

service@scoperhub.com

Request an Appraisal

Submit Your Claim Details

Complete the form below to initiate a new appraisal request. Our team will review your submission and begin processing within one business day.

Claim Information
Vehicle Owner Information
Vehicle Information
Repair Facility (if applicable)
Service Options
Additional Information
You can select multiple images. Supported formats: JPG, PNG, HEIC

General Inquiries

Have Questions? We're Here to Help

Whether you're exploring ScoperHub for the first time or need assistance with an existing account, our team is ready to assist. Complete the form below and we'll respond within one business day.

Contact Information

228-586-8363

service@scoperhub.com

Mon - Fri: 8:00 AM - 6:00 PM EST

Are You an Auto Damage Appraiser?

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FAQs

Frequently Asked Questions

A virtual damage appraisal is a professional assessment of vehicle damage conducted remotely using high-quality photographs instead of an in-person inspection. Vehicle owners or repair facilities submit images through our guided photo capture system, and our certified appraisers analyze the damage, calculate repair costs using current parts pricing and regional labor rates, and deliver a comprehensive estimate. This approach reduces cycle times, eliminates scheduling delays, and provides accurate assessments without the need for physical inspections.

ScoperHub handles appraisals for a comprehensive range of vehicle types including standard passenger vehicles, motorcycles and powersports equipment, recreational vehicles (RVs), boats and marine vessels, commercial trucks (medium and heavy duty), fleet vehicles, classic and exotic automobiles, and agricultural equipment. Our pre-engineered workflows adapt to each vehicle category, ensuring accurate assessments regardless of the vehicle type.

Hidden damage is common in collision repairs. When additional damage is discovered, the repair facility can submit updated photos and documentation through our platform. Our supplemental assessment service provides rapid turnaround on these requests, typically within 12-24 hours for standard processing or 2-4 hours for expedited service. We work directly with shops to validate findings and adjust the estimate accordingly, keeping the claim current and repairs on schedule.

Parts selection follows your specific carrier guidelines. We evaluate OEM (Original Equipment Manufacturer), quality aftermarket, and recycled (LKQ - Like Kind and Quality) parts options based on your policy requirements. Our appraisals include appropriate betterment and depreciation calculations where applicable, ensuring fair and defensible valuations that comply with industry standards and your organization's protocols.

Yes, ScoperHub offers robust API integration capabilities to connect with leading claims management platforms, estimating systems (including CCC, Mitchell, and Audatex), and communication tools. Our implementation team works with your IT staff to design an integration approach that fits your technical environment and workflow requirements. Most integrations can be completed within a few weeks.

Standard turnaround times are 24-48 hours for initial appraisals, 12-24 hours for supplemental assessments, and 4-8 hours for shop estimate reviews. For time-sensitive claims, our expedited service offers same-day initial appraisals and 2-4 hour supplement processing. Turnaround times are measured from receipt of complete documentation and photos. We provide real-time status tracking so you always know where your appraisal stands.