Task-based workflows with built-in rules, alerts, and audit trails. Automate routine tasks while maintaining full visibility and control over every step of the appraisal process.

Automatically route estimates to the right specialist or expert based on vehicle type, damage severity, location, and workload. Eliminate manual routing and reduce assignment errors.

Intuitive photo tutorial walks vehicle owners step by step through the capture process with smart overlays for accurate visibility. Capture optimal photos from driveway, shop, or roadside.

Request additional supporting photos anytime by sending a unique link via email or text to the vehicle owner, repair facility, or any contact with vehicle access. Activate at any point in the workflow.

Track, enforce, and manage service agreements for every appraisal. Set clear expectations, monitor performance, and ensure compliance with built-in SLA tracking and alerting.

Engage with customers through their method of choice - email, text, or in-app messaging. All communications managed from one place for better experiences and full audit trails.

Offer policyholders a simple, transparent, and fully branded intake experience. Modern, intuitive interface reduces friction and improves customer satisfaction throughout the claims process.

Track accuracy, cycle time, loss costs, and areas of risk with live insights. Real-time visibility and performance metrics help you identify issues and optimize operations continuously.

Send and manage emails, texts, and communications all from one mobile-friendly place. Access the full platform capabilities from any device, anywhere, anytime.